Shipping, Returns, and Warranty
What is the Processing and Shipping Time
All earrings posted on the shop are already made and assembled an are ready to be shipped off to their new home! Orders placed will be shipped as quickly as possible in 1-3 business days. Shipping time may vary depending on time of year ordered and distance being traveled. All orders placed will come with a tracking number so you can track your package.
Processing time is the same for international orders, but of course the shipping time will be longer.
While highly unlikely, if an earring is damaged in any way when received please email us and we will get a replacement shipped out immediately. We offer Returns and Exchanges within 14 days of delivery of your piece.
For any Returns/Exchanges/Issues: email us at firstname.lastname@example.org
We want you to be confident in your order and that you just purchased a jewelry piece that will last! We happily offer a free 1 year warranty on all earrings purchased at Rose and Clay. If an product breaks or receives damage that was caused within normal wear and tear, the earring will be replaced or fixed free of charge. For an earring to be eligible for free replacement, damage must not be caused by any of the activities outlined in "Caring for your Earrings."