FAQs

How much will my earrings weigh?

Polymer clay is an incredibly lightweight material unlike ceramics or air-dry clay. Even a large pair of polymer clay earrings can be worn all day without noticing, even the largest styles in the shop weigh less than half an ounce! So you never have to worry about your earrings being heavy or uncomfortable.

All earrings are hand cut and sculpted in small batches. Due to the handmade nature of the clay, please allow for slight variations in your piece from the photos posted.


How Can I Best Care for My New Jewelry?

Polymer clay are such a great medium for earrings because it is durable and flexible! Each piece of clay can actually be bent and still regain their shape after. (They can however become damaged if you bend them too far so I don't recommend seeing how far you can possibility bend them...) Because of this flexibility, they are quite durable will not shatter or chip if dropped.

These earrings should still be handled with a bit of care, however. They are easy to store and travel with, however they can get scratched if placed directly next to (and rubbed against) other jewelry or metal, so take care when packing them for a trip.

To prolong the life of your product, earrings, necklaces, and hair clips should not be fully submerged in water (ex. they should not be worn while swimming or in the shower.)

If an earring gets dirty, you can use a q-tip and rubbing alcohol to gently clean. Silver, gold, and brass components can easily be cleaned with a jewelry polishing cloth!


What is the Processing and Shipping Time

All earrings posted on the shop are already made and assembled an are ready to be shipped off to their new home! Orders placed will be shipped as quickly as possible in 1-3 business days. Shipping time may vary depending on time of year ordered and distance being traveled. All orders placed will come with a tracking number so you can track your package. 

Processing time is the same for international orders, but of course the shipping time will be longer.

Return Policy

While highly unlikely, if an earring is damaged in any way when received please email us and we will get a replacement shipped out immediately. We offer Returns and Exchanges within 14 days of delivery of your piece. 

For any Returns/Exchanges/Issues: email us at hello@roseandclayearrings.com

Warranty

We want you to be confident in your order and that you just purchased a jewelry piece that will last! We happily offer a free 1 year warranty on all earrings purchased at Rose and Clay. If an product breaks or receives damage that was caused within normal wear and tear, the earring will be replaced or fixed free of charge. For an earring to be eligible for free replacement, damage must not be caused by any of the activities outlined in "Caring for your Earrings."


Custom Orders

If you need a specific earring or jewelry piece for a special event, I am happy to offer custom orders! Please email us at hello@roseandclayearrings.com for any requests. Custom order requests are not automatically accepted -- acceptance is dependent on the availability of supplies, and current workload. *Please allow a 2-4 week turn around time for all custom orders.